Accessibility Statement

For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

We've also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software
• most older video files do not have captions
• with most web forms users cannot review their content before submission

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: wmpfaccessibility@wolverhampton.gov.uk

Alternatively you can call us on the number below, or write to us at:
 
West Midlands Pension Fund
PO Box 3948
Wolverhampton
WV1 1XP

Tel: 0300 111 1665

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Email: webmaster@wolverhampton.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us here.

Technical information about this website’s accessibility

West Midlands Pension Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software
• most older video files do not have captions
• with most web forms users cannot review their content before submission

Content that's not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2023, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website:

Accessibility Roadmap

• Create accessible PDFs – Ongoing
• Ensure accessible video files – Ongoing
• Reduce number of PDFs - Ongoing
• Assess all third-party software and applications ahead of contract renewal to ensure accessibility standards are met - Ongoing
• Annual accessibility audit – Quarterly

Preparation of this accessibility statement

This statement was originally prepared on November 7, 2022.

How we tested this website

This website is tested for accessibility quarterly. The tests were carried out by accessibility specialists in the City of Wolverhampton Council web team. The team tested the most used customer journeys through the website and a sample of the different types of page. The testing followed the WCAG 2.1 AA guidelines and considered the needs of users with sight impairment, physical disabilities, hearing impairment and cognitive disabilities.

The tools used are listed below.

Screen readers: ReciteMe and VoiceOver
Evaluation tools: WAVE, Accessibility Insights for Web and Accessibility Inspector
Other tools: Browser zoom tool

Additional information

Changing colours, font, text size and other settings

All modern browsers allow you to change colours and font sizes. Please refer to the BBC'S accessibility pages for advice on changing settings

Readability

We have made every effort to ensure this website is easily readable using 'plain English'.

In addition, we have ensured that the design of this website will not present an obstacle to usability and readability.

Signing

At present we do not offer any information on our site which is signed.

Accessing the website in different languages

The text on this website is in English. However, you will see an ACCESSIBILITY icon at the top of every page on our website that will assist you in translating text into a different language.

Text

At present content is available in text in the following languages:

Audio

At present content is also available in audio in the following languages:

Arabic
Basque
Catalan
Chinese Simplified
Chinese Traditional
Czech
Danish
Dutch
English
Finnish
French
Galician
German
Greek
Hebrew
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Romanian
Russian
Slovak
Spanish
Swedish
Thai
Turkish
Welsh

If you need information on this website in a different language:

Email: wmpfaccessibility@wolverhampton.gov.uk

Alternatively you can call us on the number below, or write to us at:
 
West Midlands Pension Fund
PO Box 3948
Wolverhampton
WV1 1XP

Tel: 0300 111 1665

Browser Accessibility

We have aimed to make this site fully usable with any browser, including text-only and access technologies.

Cascading Style Sheets and Javascript are used, but only to enhance appearance and usability.

Please email webmaster@wolverhampton.gov.uk  if you have any difficulties with a particular browser setup, and we will try to correct the problem.