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Changing your bank details

If you need to change your bank details, you can update this information through our Pensions Portal facility.

Alternatively, you can write to us to inform us of the update. For security purposes, you can't change your bank details over the phone unless you have previously registered a password on your account.

When updating your bank account details, changes may not take effect until the following month due to the timing of running the payrolls. Please do not close your old account until you have received confirmation from the Fund that the change has been made.

If you move abroad your pension can be paid into a bank account within your new country of residence. Please see Overseas Mandates for the appropriate form which will need to be completed to enable your details to be amended.

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