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Data Protection

This page describes how you can access information that the Fund holds about you in line with the Data Protection Act.

Rights of Access

Under the General Data Protection Regulations, the West Midlands Pension Fund has a duty to protect the personal data it processes and to inform members about how their data is managed and used by the Fund.

In line with the act, an individual has a right to request information held about them. A request for information about an individual other than the subject of the information will be rejected except in the following circumstances:

  • parents may request information about a child under 16;
  • a Solicitor/Professional Advisor may request information on behalf of an an individual with that individual's approval.

You can request access to your information via email to wmpfsar@wolverhampton.gov.uk or in writing as detailed below.

What is the Process?

A request may be made in writing, by email or on the phone.

Once a request is received the Fund it will have 30 calendar days in which to respond to your request. In some cases, where there is a large amount of information, the Fund may need to contact you to extend the timeframe for a response. A full explanation of the reasons for the required extension will be provided and you will be given the opportunity to reduce or specify the information you are seeking.  

The Fund will review all records held about you by the Fund, this may be across a number of different pension records, should you hold separate pension accounts and clarification may be sought from you about the information you are seeking.

Once the Fund has collated all the information it will provide the information in the manner requested, either by email or by post. If you require hard copies in the post, these will be sent be secure recorded delivery to the address held on record. We are unable to send the documents to another address apart from professional advisors where permission has been given.

 

Data Protection
Data Protection

 

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