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Portal Guidance & Support

The Fund has developed a range of guidance to help you use the Pensions Portal.


Help logging in or accessing your account

If you are having problems accessing or using your Pensions Portal account, please click here for assistance.


Step by step guidance notes

Do you need help viewing your documents? Maybe you are an active member who wants to calculate an estimate? Our Pensions Portal Guides contain step by step guidance notes to help you make the most of your Pensions Portal account, whatever your membership status. Please click here to view our Pensions Portal Guides.

Portal Guide Image
Portal Guide Image



For step by step guidance on how to register and activate your Pensions Portal account, please view the Pensions Portal registration video:


Frequently asked questions

For portal frequently asked questions, please click here.


We hope that this page provides the answers to your Pensions Portal questions however if you still need our support, please contact us.

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