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  • Check the current network status and Pensions Portal updates

Check the current network status and Pensions Portal updates

Portal Network Status/Updates

 

Current Portal Network Status: Online (Scheduled downtime from 5 p.m. on Friday 27 March 2020 - Midnight on Saturday 28 March 2020

Updates: Pensions Portal users will experience system downtime from 5pm on Friday 27 March 2020 until Midnight on Saturday 28 March 2020 due to essential maintenance taking place over the weekend, please accept our apologies for any inconvenience caused by this.

Intermittent nomination form issues

There is an outstanding issue which is affecting some of our Pensions Portal users and the way that their nomination forms are displayed. In some instances, the nomination details aren't appearing in the nomination form view, despite the nomination form being updated. If you update your nomination form and you receive a letter in the post confirming this, please be assured that your information has been updated. If you are affected by the issue and you want to check that your nomination form has been received, please contact us. Please accept our apologies for any inconvenience caused.

 

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