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  • If you have a Site Not Secure/SSL Certificate error message

If you have an Site Not Secure/Security Certificate error

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My Pensions Portal

As internet browsers update over time, you may see the following error messages:

  • Site Not Secure Error
  • Security Certificate Error
  • SSL Error

We are aware that different internet software recognises internet security at different levels, which is why you may be receiving the warning. This error doesn't happen very often, however it is more common for users of Google Chrome and Mozilla Firefox.

We can assure you that My Pensions Portal has gone through rigorous testing to ensure that it is compliant with current security measures, therefore you can be confident to continue to access the site securely if you have the option to do so.

If your browser is preventing you from accessing the site completely, we recommend that you use another internet browser or device.

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